![]() ![]() Indeed, in my Avid account i put my email address and not my name account for the ILok ID, so i rectify that (apparently i can do that myself) but it still doesn't work. (btw they answer one hour ago and say my license is still on status "deposited" which help me to clarify the situation, and tell me the obvious stuff "how to activate my license, which doesn't help me at all). Yeah i already create a registration support case but they took a certain time to respond so i come here. Create a registration support case via the support center in your Avid account and they’ll get it sorted out. If your problem is #2, then only Avid can fix it. If your problem is #1, logging into the correct account will solve it. If you entered your email address in the iLok account name field in your Avid account, your license is currently floating around in the ether. Or,Ģ) Avid requires the ILok account name, not the email address, to deposit your license in your account. There are two typical reasons why this happens.ġ) The user managed to create two iLok accounts and the license was deposited in one and they’re logging into the other. ILM otherwise do see correctly my other license (Izotope Post Production Suite, etc.) And just so you know, i correctly check that my email is the same for my avid account and my ILM account. I try to open the Cloud on ILM but it doesn't work either, my ILM simply doesn't see my license Pro tools permanent. So, after few research here and else, i find that the issue may be cause by Ilok License Manager itself so i just delete and redownload ILM a few time just to be sure, it doesn't work. And i double check on my Avid Account, i do have correctly a permanent product license Protools in My Products. You do not have any pending deliveries for the license(s) you need to authorize the softwareĬlick here if you need to purchase a license for Pro Tools Perpetual"Īnd i can just quit. If you have an Ilok USB device with a license activated on it, please plug it in now. "You don't have any license in your account, or none of the licenses there have activations available. Unfortunately and for some reason, after add correctly my Protools Registration Code to my Avid account, and dowload correctlyPro Tools 2020.9.1 Installer Mac (DMG) and install it, when i launch Protools, i try to activate it by login with my Ilok account credentials, it says : I recently bought a new setup for mixing and replace my old mac mini and buy a new permanent license for my protools, as you can see in my signature. Deposit your activation via either an iLok dongle, or machine ID.Here my issue. Select the license, then hit the checkmark in the upper-right corner of the iLok License Manager window. You will see your newly deposited license(s) in bold. Once you have determined that you will need to activate your license(s) manually, open and log into the iLok License Manager application, then click on your "available" tab. In this case, open the other email account that is being mentioned, and locate your verification code. This would mean that you registered your iLok ID with a different email than the email for your Slate User account. You may get the following message upon entering your iLok ID: The iLok account ID you are trying to link is already linked to a different email. Then on the Settings page, hit the "iLok ACCOUNT" tab.ģ. Note: If you have not already linked an iLok ID to your account and don't see this prompt upon logging in, click on the arrow in the upper-right corner of the dashboard, and go to "Account Settings". Then on the next page, enter your iLok ID. Once logged in and on the dashboard page, user's should see an orange-colored notification at the top of the page, prompting them to "Click here". ![]() User's who have just created their Slate account will need to link their iLok ID after logging in to. If need be, users can download this for free at any time from .ġ. In this case, you will need to manually activate your license using the iLok License Manager application. In certain instances though, user's may encounter issues when trying to activate their licenses through the Slate Audio Center, and will get an error message that says "no more activation left". ![]() Also, the expansions use a license file (which installs automatically with the expansion sounds) instead of the iLok license. Note: The Free versions of Trigger and SSD don't require any sort of license. The Slate Audio Center offers the option to activate user's licenses for them, without having to this manually. The Full versions of the Trigger 2 and SSD5.5 plug-ins use iLok for licensing, and users will need to create an iLok ID to access their license. ![]()
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